Tax Help is a network of community volunteers who provide a free and confidential service to help people complete their tax returns at tax time. These volunteers are people from within the community who give up their time each year. They are not Tax Office staff, but they receive training and support from the Tax Office.
Since tax can be complex, volunteers are only able to help with fairly straightforward tax returns. They can help identify and record income received through: pensions, Australian government benefits and allowances, such as unemployment and sickness benefits, salary and wages, dividends, managed funds, and interest.
Who is eligible? Tax Help is for:
people on low incomes including, but not restricted to, those who are also seniors, students, people from non-English speaking backgrounds, people with a disability, Aboriginal people or Torres Strait Islander people.
people whose taxable income is $35,000 or less (plus $2,500 for each child) if none of the following situations applied in the previous income year: you were employed as a contractor (for example a contract cleaner or taxi driver); you were in business, including being a sole trader; you sold shares; you sold an investment property; you owned a rental property; you received royalties; you received distributions from a trust other than a managed fund; you received foreign income other than a foreign pension or annuity.
Time: Monday to Friday, 9am – 4pm, from July to October, by appointment.
Phone 6684 1286
Services: Tax help volunteers can help:
to fill out a tax return
to work out if a tax return is necessary (In some cases people on low incomes do not need to lodge tax returns)
to fill out a Non-lodgment advice if this is necessary
with claims for family tax benefit, refund of imputation credits and baby bonus
Tax Help volunteers cannot assist clients with: business tax returns; partnership and trust matters; capital gains tax (CGT) and rental property.
Tax Help for the financial year 2015/16 has now finished
Further information about the Tax Help program may be obtained from the Australian Tax Office on telephone number 13 28 61.